Other types of training
Since organizational culture has a significant impact on the existence of issues such as harassment, discrimination, or bullying, the EEOC Select Task Force recommends two types of training that may help organizations create a culture of respect in the workplace. Although more research needs to be done to evaluate the effectiveness of these training, these can contribute to the prevention of workplace harassment by addressing the culture within the workplace.
Workplace Civility Training
Rather than focusing only on the legal aspect of harassment and discrimination, workplace civility training is mainly conducted to instill respect and civility in the workplace. Although it has not been determined as a harassment prevention tool per se, the EEOC Select Task Force believes that it can complement compliance training.
The primary focus of workplace civility training is to demonstrate how civility and respect is lived out in the workplace, thus empowering all members of the organization to embody it. Contents of workplace civility training include workplace norms, appropriate and inappropriate behaviors in the workplace, and may even feature training focused on skills such as interpersonal skills, conflict resolution, and effective supervisory techniques.
Bystander Intervention Training
Bystander intervention training for witnesses and observers is usually provided in schools as part of a violence or sexual assault prevention strategy, but increasingly is recognized as a critical element of workplace anti-harassment training. This type of training can increase employees’ sensitivity to forms of harassment that may be happening around them and empower them to take action rather than simply standing by.
Contents of such training may include identifying what constitutes an offensive behavior based on a person’s protected characteristic under employment non-discrimination laws, and elaborating ways on how to respond upon witnessing a harassment incident.
Recommended EEOC Resources
Below are other helpful resources from the EEOC for providing harassment training in organizations.